Race Entry and its partner Virtual Run Events
As of: June 20, 2018
We may collect the following “Personal Information” from you: your name, email address, residential address, telephone number, IP address, purchase history and social media account information, including Facebook and Instagram that you provide to us when using the Site or communicating with us, gender, date of birth and payment card information. We collect your Personal Information in a variety of ways, including, but not limited to, when you visit our Site, register on the Site, place an order, fill out a form, respond to a survey, or in connection with other activities, services, features or resources we make available on our Site. We will collect your Personal Information only if you voluntarily submit such information to us. You can always refuse to supply Personal Information, but please note that it may prevent you from engaging in certain Site related activities.
We may collect non-personal information about you whenever you interact with our Site. Non-personal information may include the browser name, the type of computer and technical information about your means of connection to our Site, such as the operating system, the Internet service providers used and other similar information.
We collect and use your Personal Information for the purpose of conducting our business and pursuing our legitimate interests, including for the following purposes:
To run and operate our business and Site: We will use your Personal Information to provide you with Race Entry and its partner Virtual Run Events products, services and technologies that you purchase. We may also use your Personal Information to display content on the Site correctly.
To improve customer service: Personal Information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalize user experience: We may use your Personal Information in the aggregate to understand how Site users as a group use the services and resources provided on our Site.
To improve our Site, products and services: We may use feedback you provide to improve our products and services. We may also use your Personal Information for auditing or research and analysis to improve Race Entry and its partner Virtual Run Events products, technologies and services.
To run a promotion, contest, survey or other Site feature: We may send you information you agreed to receive about topics we think will be of interest to you.
To send periodic emails: We may send you information and updates pertaining to your order or race registration. We may also send you information about the Site, promotions, or upcoming events that may be of interest to you and respond to your inquiries, questions, and/or other requests.
To facilitate race services you have requested: In some cases, your Personal Information is shared with third-party race timing entities who explicitly partner with a specific Race Organizer (as defined below) to which you have voluntarily given your Personal Information and only to assist in that specific Race Organizer’s timing and scoring operations.
To use your location information acquired via the Race Entry Experience Race Day App: If you chose to download and use our Experience Race Day App, this information is used to track the miles you ran, where you ran, and the pace at which you ran the route.
We implement appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your Personal Information, username, password, transaction information and data stored on our Site. For example, we use security measures such as data encryption, SSL secure link usage and password protection where applicable.
We may share your Personal Information with others, such as our affiliates, government entities and regulatory bodies, those with whom you have requested us to share information, contractors and service providers, and other third parties we use to support our business, including, for example, companies that provide us with technical support and assistance concerning this website, our suppliers, and other third parties who facilitate delivery of the products you have purchased. We require third parties who perform services for us to agree to treat your Personal Information confidentially and securely and only for the purpose of performing services on our behalf. We may also share your Personal Information with a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Race Entry’s assets.
If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or you may contact us using the contact information below.
Race Entry and its partner Virtual Run Events facilitates registration for various events, some of which allow participants under the age of 13. We require a date of birth for all registration entries. We require parental or guardian consent for children under the age of 13 to register on our Site. If we learn that we have collected or received Personal Information from a child under the age of 13 without verification of parental or guardian consent, we will delete that information.
Race Entry is located, and this Site is hosted, in the United States. If you are using the Site from outside the United States, please be aware that any Personal Information you share with us will be stored and processed in the United States where we locate and operate our servers and databases. By voluntarily sharing your Personal Information with us, you understand that your Personal Information will be stored and processed in the United States.
Individuals in the European Economic Area (“EEA”) have certain data subject rights that may be subject to limitations and restrictions. These rights include the right to: (i) request access to and rectification or erasure of their Personal Information; (ii) obtain restriction of processing or object to processing of their Personal Information; and (iii) ask for a copy of their personal information to be provided to them or a third party in a machine readable format. If you wish to exercise one of the above-mentioned rights, please send us your request to the contact details set out below. Individuals in the EEA also have the right to lodge a complaint about the processing of their Personal Information with their local data protection authority.
California Civil Code Section § 1798.83 permits users of our website that are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, you may contact us as described below.
Race Registration Online DBA Race Entry
105 South State #617
Orem, Utah 84058